Privacy & Policy

Effective Date: 24/12/2024

At Shop By Maya, we are committed to protecting your privacy. This Privacy Policy outlines the types of personal information we collect, how we use and protect it, and your rights regarding your data when you visit our website or use our services.

By accessing our website and using our services, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We collect two types of information from you: Personal Information and Non-Personal Information.

Personal Information

When you use our website, purchase our products, or interact with us, we may collect the following personal information:

  • Name
  • Email address
  • Phone number
  • Shipping address
  • Social media profiles (if applicable)
  • Any other information you provide to us voluntarily

Non-Personal Information

We may also collect non-personal information such as:

  • Browser type
  • Device type
  • IP address
  • Location data (city or region)
  • Pages visited on our site

This information is used to improve our website’s functionality and user experience.

2. How We Use Your Information

We use the information we collect in the following ways:

  • To Process Orders: We use your personal information to fulfill your orders and communicate with you about your purchases.
  • To Improve Customer Service: We may use your information to respond to inquiries, provide customer support, or assist with returns or exchanges.
  • To Send Marketing Communications: With your consent, we may send you promotional materials, updates, and newsletters. You can unsubscribe from marketing communications at any time.
  • To Improve Our Website: We use non-personal information to analyze trends, track site usage, and improve our website’s performance and features.
  • Legal Obligations: In certain situations, we may be required to disclose your personal information to comply with legal obligations or protect our legal rights.

3. Data Security

We take reasonable measures to protect your personal information from unauthorized access, alteration, or destruction. We use industry-standard encryption methods to secure sensitive data during transactions.

While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet is completely secure. Therefore, we cannot guarantee absolute security.

4. Sharing Your Information

We may share your personal information with third-party service providers for the following purposes:

  • Shipping and Delivery: We share your shipping address with logistics companies to deliver your orders.
  • Marketing and Analytics: We may use third-party services for email marketing or data analytics (Google Analytics, etc.).

These third parties are obligated to use your data solely for the purposes we’ve outlined and are not allowed to disclose or use your information for any other purpose.

5. Cookies

We use cookies to enhance your experience on our website. Cookies are small files placed on your device to collect information about how you use our site. You can control cookie settings through your browser, but disabling cookies may affect your ability to use some features of our website.

6. Your Rights

Under UAE data protection laws, you have certain rights over your personal data, including:

  • Access: You have the right to request access to the personal data we hold about you.
  • Correction: You have the right to request that we correct any inaccurate or incomplete personal information.
  • Deletion: You may request that we delete your personal information, subject to certain legal exceptions.
  • Opt-Out: You may opt-out of receiving marketing communications at any time by using the unsubscribe link in our emails or contacting us directly.

To exercise these rights, please contact us at [Insert Contact Information].

7. Third-Party Links

Our website may contain links to third-party websites. Please be aware that these sites have their own privacy policies, and we are not responsible for the content or practices of these external sites.

8. Changes to this Privacy Policy

We may update our Privacy Policy from time to time. If we make changes, we will post the updated policy on this page with an updated effective date. Please review this Privacy Policy periodically to stay informed about how we protect your information.

9. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Shop By Maya
Email: Help@shopbymaya.com
Phone: +923349931315